In the dropdown menu below that box, choose 16-color bit.Then go to the compatibility tab and scroll down, check the box of reduced color mode.Right click on the game icon, choose properties.You may have success when you reduced color mode You will want to be sure that you have the first item set to 100% or whatever is recommended for your computer. In Windows 10 that screen will look allot like this: Check the Resolution and DPI settings on the computer. Go to the Options / Menu / Settings inside the game (not all games have this). There are a few steps you can try to resolve the display issue. This can happen when you change a computer's operating system. Maybe it used to play in full screen, but now it won't. Once that important step is done? Head over to the WildTangent website and download the Games App.You've upgraded to Windows 10, launched your favorite game, but the resolution is not as it was before. Then, restart your computer, to ensure the program has been removed. Click 'Next' and complete the processes.Once uninstalled, if a game is obsolete, you will be unable to reinstall and play again! ) ( WildTangent will occasionally discontinue older games that do not run properly on current (newer) operating systems.

**Do not click 'Select All' - this WILL remove every game from your computer** Click the Uninstall/Change (or Change/Remove) button.HPGames, DellGames, GatewayGames, AcerGames, ASUSGames, etc.**). Select WildGames or WildTangent Games (**Please note, this may also share the name with your computer manufacturer.Open the Programs (this could be called something different depending on what Windows OS you have).Then you might want to reinstall the Games App by following these steps: Contact Customer Support to see if there is a network issue.***Īre you seeing an error message? (examples: 'undefined' or 'WT.onError (' or 'Exception Access Violation') ** IF THE GAMES APP and WEBSITE BOTH ARE NOT RESPONDING, then the ISSUE might be something else. Sounds too easy, sure, but you would be surprised how often it works. Turn off your computer, then turn it on again, and relaunch the WildTangent Games App. If the WildTangent Games App is not working as expected, the very first step Customer Support recommends is:

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